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Simplify purchasing with a business credit card from First Bank. You can set up individual cards for designated employees under the master account to give you purchasing flexibility and keep better track of expenses.
To protect you and your card and avoid unauthorized use, remember these safety tips:
Please sign your card upon receipt.
To report a lost or stolen credit card, please call 800-423-7503 anytime, 24 hours a day, 7 days a week.
Loan Servicing will no longer accept credit card payments and account inquiries, etc. All servicing of credit cards will be done through our 3rd party service provider FIS. Customers can call toll free directly to FIS to receive information about their account such as available credit, payments due, and card balance information. The toll free number is listed on the customers card, account statement, and website. Customers can also make payments to credit cards with no charge using the automated payment service. (Customer will receive a payment processing fee if making payments by speaking with a live person.) In addition, customers can make payments using the Bank's on-line bill pay system.
During this transition time, servicing will be helping customers become familiar with this new policy and aid customers when needed with accessing the FIS customer service website or telephone banking system. All customer inquiries on credit cards will be referred to the FIS system and we will no longer accept credit card payments at branches. This includes employee credit card payments.
If a customer has special needs such as a workout plan or similar payment arrangements, those payments should be forwarded to the managing collections officer and posting of those payments will be handled by loan servicing.
For service on existing credit card accounts or to report a card lost or stolen, please call 800-423-7503 anytime, 24 hours a day, 7 days a week. If you need to mail in a payment, make check or money order payable to:
PO Box 30131
Tampa, FL 33630-3131